What kind of help do you need?
Need Urgent Help or Support?
Need help right now
The Counselling and Mental Wellbeing Service is not an emergency / ‘crisis’ service in the strict sense.
In a true emergency, counselling is not going to be the first support that is needed, but could be useful later.
If you feel you are in immediate danger of seriously harming yourself or someone else, you should go to the nearest Accident and Emergency Service Department or NHS Walk in Centre, or dial 999 to contact the Emergency Services.
The closest Accident and Emergency Centre to Campus is Birmingham City Hospital, Dudley Road, B18 7QH.
The closest NHS Walk in Centre is on the lower ground floor, Boots the Chemist, 66 high Street, Birmingham B4 7TA, and is open 8am-6pm Monday to Friday, 9am-5pm Saturday, and 11am-3pm Sunday.
You can also call:
For instant access (24/7) to crisis support for anyone under the age of 25
A helpline run by students for students from 6.00pm to 8.00am
For emergency medical and mental health advice and information 24/7, 365 days a year
Our Mental Health Specialist may also be able to help you during office hours (Monday –Friday, 9am-5pm) to support you in accessing the most appropriate service. Contact via the Hub Reception desk, Upper Ground Floor, Main Building. Either come in person or call 0121-204-4007, or 4007 from an internal phone.